24/7 Assistance & Concierge Help
Frequently Asked Questions
Everything you need to know about our rare extracts, global express shipping, bespoke gifting, and complimentary 30-day returns.
All orders are hand-packaged at our atelier and dispatched via express courier. Standard delivery takes 2 to 4 business days. You will receive a tracking link with live SMS/email updates upon dispatch.
Complimentary express shipping is automatically applied to all orders over $ 500.
We offer a 30-day return policy for unopened products in original luxury packaging with seal intact.
Every Bing Essence flacon features an engraved serial number and gold authenticity seal.
We accept Cash on Delivery (COD), Visa, Mastercard, American Express, bKash, and mobile banking.
Still Need Personal Assistance?
Our dedicated haute-parfumerie concierge team is available 24/7 to answer bespoke scent consultations and order inquiries.